Although the sales team resides within the CRM, a lot of selling data still exists untouched in the ERP system next door. This blog discusses how disconnected ERP and CRM systems generate revenue-loss blind spots, and how ERP can help you discover opportunities that your sales teams may not have had access to. Introducton Most […]
Article summary: We’re seeing a shift in the property CRM market from a single transaction perspective to a lifelong customer engagement perspective. With a fresh insight from the industry provided by Reapit’s leadership, the post considers the reasons why estate agencies are now required to treat every landlord, tenant, buyer, and seller as a long-term […]
Article summary: This guide is designed for startups to select the right CRM for them depending on the stage, from free tools for sole founders to AI-native platforms for growing sales teams. It provides a quick-reference table of setup time, pricing, and automation for common CRM types as well as tips to avoid the temptation […]
Ultimately, customer relationships lie at the core of any successful business. With the growth of any company, storing customer information in spreadsheets, emails, phone registers, or disjointed systems can get complicated. Customer Relationship Management (CRM) software is designed to keep customer information all in one place, to monitor customer interactions, to organise sales prospects, and […]
The era of customer relationship management is progressing to a new stage. Until recently, CRM systems were viewed largely as electronic databases for storing data about customers, recording sales tasks and managing customer service interactions. But today, AI is transforming that role. Today, AI-driven features are becoming the cornerstone of modern CRM solutions, which can […]
The decision of which Customer Relationship Management (CRM) vendor to select is not a quick or easy choice to make, and it can even significantly affect your sales, customer experience, and operational efficiency. Some vendors boast about their strong functionality and integrations, but not all of them perform well in the long haul. Evaluating CRM […]
The real estate landscape is quickly changing with digital platforms and CRM systems becoming increasingly interconnected. One of the biggest advancements of the past few years has been the seamless integration of property portals into CRMs and embedding lettings leads directly on the platform. This change is changing the way that real estate professionals handle […]
Building a robust 2026 CRM (Customer Relationship Management) project plan is not a choice; it’s a must for businesses that are increasingly embracing digital transformation. By creating a structured CRM plan, organizations can streamline their operations, enhance customer interactions, and achieve measurable growth. But now, in the age of new technologies such as artificial intelligence […]
The digital economy is rapidly changing, and businesses are increasingly using Enterprise Resource Planning (ERP) systems to streamline operations, gain insights into real-time data, and improve efficiency. But one of the most important choices for organizations to make is whether they want to go for a custom ERP system or an off-the-shelf ERP system. To […]
Moving to a new CRM system can be a major leap forward – more data, more processes, and more customers. But many businesses find that something went awry after the switch, and many months later. It’s not a system crash nor is it a blatant failure, but rather a subtle problem that has a slow […]
