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19-A New Chauburji Park, Lahore, Pakistan.
At SHE Technologies, we are of the opinion that real estate management should be intelligent, smooth, and available everywhere. The Ladder Mobile App is an entirely digital project aimed at easing the communication process between the developers and the clients by providing all the transparency in financial and project-related issues.
Having an easy-to-use interface and protected digital infrastructure, Ladder will provide customers with the ability to remain connected, informed, and in charge of their investments in the comfort of their smartphones.
Ladder Mobile App Features
Authentication
- Sign up with OTP verification (SMS/Email/WhatsApp).
- Login with User ID and password.
- Forgot Password using OTP.
- Change Password from Profile settings.
Dashboard
- Displays user-related summaries.
- Shows key cards such as Client Portal, Online Booking, CMS (Complaints Management System), Billing, Online Payments, etc.
Client Portal
- Shows customer profile details.
- Financial summary including Total Price, Received, Outstanding, and Overdue amounts.
Online Payments
- Allows online banking and digital payments.
- Provides account statements.
- Provides receipts’ details.
CMS (Complaint Management System)
- Complaint Dashboard with ticket categories: Open, In Progress, Done, Closed.
- Donut chart overview.
- Create a Complaint with description, category, and attachments.
- Complaint Status tracking.
- Timelines showing chronological updates.
- Ticket Details view.
- In-app chat with customer service representative.
- Feedback and rating after complaint closure.
Payment Plans
- Displays unit-wise payment schedules.
- Allows users to download.
Events
- Shows upcoming and past events related to the project.
- Includes event details, dates, and media attachments.
Events
- Shows upcoming and past events related to the project.
- Includes event details, dates, and media attachments.
Development Progress
- Displays construction-related updates.
- Includes images and descriptions.
Profile
- Shows personal information.
- Includes password update option.
Online Booking
- Allows users to submit online booking requests.
Downloads
- Contains downloadable media and documents.
- Includes brochures, letters, forms, etc.
SOPs
- Shows organizational policies for user reference.
- Provides PDF or media-view access.
Privacy Policy
- Displays complete privacy and data handling guidelines.
Sales Centers
- Displays a list of sales centers.
- Provides addresses and contact numbers.
About Us
- Shows corporate information, mission, and company background.
FAQs
- Displays commonly asked questions with answers.
- Helps customers understand processes quickly.